“Scott a true professional, working with Scott is a pleasure and this is all packaged with a great sense of humour and amazing nature.
Scott has met all deadlines (most early) and I know I can call him anytime, often deadlines are tight stipulated from us and he is absolutely one of my “key” go to partners.
I can reach out to Scott at any time and he will always pick up and act immediately.
Marketing has been very successful working with Scott, whether it is executing offers for deadlines, agreeing to Marketing Spends or collating Marketing Briefs to sell the property.
Scott has worked on improving copy and content with the team and is always understanding of system constraints and work arounds that are necessary. Scott having worked within a Tour Operator set up completely gets and understands and this works to his favour knowing and understanding any such constraints.
Business has grown considerably, not only in room night production but perhaps more importantly growth in revenue and ADR. One of the key factors I believe is down to fine tuning of regular discussions, with focused catch ups and an understanding of our nature and business.
Thank you, Scott it has been a pleasure, to work with you and the value you bring to your clients is a testament to your hard work, understanding, knowing your hotels & of course that wonderful personality and character
British Airways Holidays, Destination Manager